Welcome to the 2 Red Hens help page.

Get the latest version of Macromedia's Flash player, click here.

Top important Guide lines to viewing this site:

The 2 Red Hens web site is a Macromedia Flash based web site. Below are a few key thing you should know to view this site properly.

• In order to view a web site or site elements created with Flash, your web browser must have Macromedia's Flash player plug-in installed.
  
  
• Newer versions of Flash are able to run on older versions of Flash player, but the functionality of the web site maybe compromised. Having the latest version installed should avoid this problem. How to get the latest version is listed in the next section.
  
  
• Flash files can be very large, having a slower connection will make the load time much longer. Please be patient.
  
  
• Having the latest version of your browser will cut down on the number of problems you receive, not just for this site, but all sites on the web.

Getting Flash Player

• If you do not have a version of Flash player installed. After a short period of time sitting at this site or most sites using Flash,
  
  
  • A dialog window will pop up asking if you would like to install the latest version of the player. Install it.
  
  
  
  • Read and click through the dialog boxes.
  
  
  
  • When the Install button appears, click it to install Macromedia Flash Player into your browser's plug-ins folder.
  
  
  
  • During the process of installing a security window will come up asking if you trust content from Marcomedia, click yes. If you are unsure of this company, you can visit Macromedia's web site: www.marcomedia.com
  
  
  
  • Once everything is done installing, go back to 2Redhens.com, enjoy!
  
  
  
• If Flash Player is already installed, or if you are not sure. To get the latest version, click here.
  

Having problems with 2redhens.com

• Problem: I can get on to the site, but when I click on the buttons/links, nothing happens!
• Solution: It more than likely means you have a older version of Flash player. to fix this download and install the latest version.
  
  
• Problem: When I click on a button/link, nothing loads or I just get a white screen!
• Solution: Try clicking on the button/link again, this should solve this problem.
  
  
• Problem: I can't see any of the pictures in the catalog!
• Solution: As of now there is no fix for this problem. The only thing to do, is to follow the guide lines on this page.  There is a link under the catalog bag button to an HTML version of the catalog, you must have javascript enabled (it is enabled by default on most browsers) in order to view it.

If you are receiving any problems then the ones above and tried all the suggestions on this page, send an email about the problem to web@2redhens.com, please try to describe the problem thorough as possible. Thanks.

Other Causes of problems.

Many problems can be fixed, by checking your browser's options or preferences.

• Look and see if the ability to install plug-ins is enabled.



• Javascript also needs to be enable.



• Also look at other options about what can be viewed or not.

If you are still experiencing problems with the site, sent an email to web@2redhens.com